Policies

Appointment Booking

  • Please use Online Appointment Booking to make, change, or cancel appointments
  • Email and Text can be used during business hours, and will be answered within 48 hours
  • Texts may be sent M-F 9 am – 8 pm
  • Appointments are only available Tues & Thurs 3-8pm & Fridays 10-1
    Special Requests for Appointments on Mondays, well as Sat & Sun afternoons can be made through email. They will be honored based on Therapist availability. An additional $10 fee is assessed for appointments during these time slots.

Same Day Requests

  • Same Day Requests must be booked by Noon on Tues & Thurs (and may not always be able to be accomodated)
  • Same Day Requests are not available on Fridays
  • Open by Appointment Only

Cancellation Policy

  • 24 hour notice is required for cancellation or rescheduling of all appointments
  • Appointments cancelled less than 24 hours will be assessed the full appointment fee
  • Clients that are a no-show for their appointment will be assessed the full appointment fee and be required to pre-pay all subsequent appointment bookings
  • Special exceptions can be made to this policy in the event of a true medical emergency

Payments

  • Payments are due on the day of service
    Cash, Check, MC, Visa, Discover & American Express
  • $10 off appointment price for Clients wishing to receive weekly care (if three weeks pass between appointments, the next appointment returns to full price)
  • $10 off for students, retired seniors, small business owners, non-profit employees, self-employed musicians & artists as well as single parents

*$60/60 appointments are made available for those in need; in addition to for students, retired seniors, small business owners, non-profit employees, self-employed musicians & artists as well as single parents

Gift Cards

  • Gift Cards may only be redeemed during business hours
  • Gift Cards expire and must be redeemed within one year of purchase date
  • Gift Cards are valuable only for the service purchased
  • All sales final. No refunds & transfers